Last Updated: October 2025
Business Name: Palisander LLC
Address: 1659 Belleville Way, Apt. K, Sunnyvale, CA 94087, United States
Email: Info@brightguards.org
Phone: (415) 692-6130

1. Introduction

Palisander LLC (“we,” “our,” or “us”) provides residential electrical, installation, and handyman services to customers located primarily in California, USA.
We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and protect your information when you contact us by phone, text, or email.

2. Information We Collect

We may collect the following personal information from customers:
   •    Name
   •    Phone number
   •    Email address
   •    Service address or project location
   •    Description of requested service

We do not collect information from children under the age of 13.

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3. How We Use the Information

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We use your personal information to:
   •    Communicate with you regarding appointments, quotes, or service updates;
   •    Provide and improve our services;
   •    Send SMS notifications related to your project or service schedule;
   •    Maintain business records for billing and tax purposes.

We do not sell, share, or rent your personal data to any third parties.

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4. SMS Communication

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By contacting us via SMS or phone, you consent to receive text messages related to scheduling, confirmations, or service updates.
Message frequency may vary. Standard message and data rates may apply.
To opt out, reply STOP to any message.
For assistance, text HELP or call us at (415) 692-6130.

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5. Data Sharing and Third Parties

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We do not share your personal or mobile opt-in data with any third parties or affiliates, except as required by law or valid legal requests (such as a subpoena).
We do not sell or trade customer data under any circumstances.

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6. Data Security

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We use reasonable technical and administrative measures to protect your information against unauthorized access, disclosure, or misuse.
However, please note that no method of transmission over the internet or mobile networks is 100% secure.

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7. Your Privacy Rights (CCPA + CPRA)

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If you are a California resident, you have the right to:
   •    Request access to your personal data;
   •    Request deletion of your personal information;
   •    Request correction of inaccurate data;
   •    Request that we do not sell or share your personal data.

To exercise your rights, contact us at Info@brightguards.org or call (415) 692-6130.

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8. Cookies and Tracking

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Our business does not use cookies, tracking tools, or analytics software.

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9. External Links

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If our messages or materials include links to other websites, please note that we are not responsible for the privacy practices of those external sites.

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10. Updates to This Policy

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We may update this Privacy Policy periodically.
Any updates will be posted with a new “Last Updated” date. Continued communication or use of our services after such updates means you accept the revised policy.

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11. Contact Us

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If you have any questions about this Privacy Policy or your personal data, you can contact us:
📧 Info@brightguards.org
📞 (415) 692-6130
📍 1659 Belleville Way, Apt. K, Sunnyvale, CA 94087, United States